1.1 The total cost of your order will be the price of the Goods plus any applicable delivery or Installation charge which will be stipulated at the time when you place your order. All prices stipulated are exclusive of VAT. Installation costs can increase or decrease following a site survey.

1.2 All orders are accepted when payment for the goods is received and cleared and not before. Any email or other acknowledgement of your order is merely to report that your request has been received and does not constitute acceptance of your order.

1.3 We may decline to accept an order from you for any reason. As examples only, we may decline to accept an order from you if the Goods are not available from stock or if there has been a pricing error by us on the website or in our printed literature. A contract only comes into existence between us and you when the Goods and services are paid in full.

1.4 We reserve the right to make adjustments to the price payable in the event of any increase in supplier’s prices, any increase in VAT or other taxes/duties and/or if due to an error or omission the price published on our website or in our printed literature for the Goods is incorrect (irrespective of whether your order has been acknowledged by email or you have made payment). In the event that any adjustment to the price is made by us, we will give you the opportunity to cancel the order and will return any money already paid by you if you opt to cancel because of an adjustment made by us to the price.